BIZ Job Posting: Community Homeless Assistance Team (CHAT) Outreach Coordinator


The Community Homeless Assistance Team (C.H.A.T.) is dedicated to performing comprehensive outreach to individuals at-risk of, or experiencing homelessness downtown. The CHAT Outreach team pursues a unique preventative outreach approach that will address the dynamic barriers and complexities faced by the homeless population in downtown Winnipeg.

C.H.A.T. Outreach Coordinators facilitate individual transition from homelessness to enhanced stability, including housing, employment and educational support. This position involves case management with focus on collaboration with key social service agencies. C.H.A.T. Coordinators meet and follow up with participants in a consistent manner and ensure that they receive services specific to their needs, empowering individuals to make changes to improve their well-being and quality of life. 


  • Build professional working relationships with at risk vulnerable individuals at a grass roots, street level. 
  • Liaise to build positive working relationships with social service agencies in the community.
  • Perform duties of case management to assist participants to obtain stable housing, health services, ID, financial benefits, and other programs and services; ensure follow up when needed.
  • Provide accurate assessment of needs for participants to live independently in the community.
  • Keep progress notes, DAPs, and all other needed documentation regarding CHAT participants.
  • Create participant centered case plans building upon harm reduction, recovery, rehabilitation models
  • Provide support for participants once housed in community to ensure housing is maintained long term.
  • Collect and report statistics

Qualifications required:

  • Minimum two years related experience working with vulnerable populations in a community or outreach oriented capacity.
  • Post-secondary education in a related field is considered an asset.
  • Demonstrated experience in using a client centered approach in program development.
  • Comprehensive knowledge in clinical assessment, crisis intervention, brief treatment, service coordination and consultation.
  • Demonstrated experience with independent decision-making and complex problem solving.
  • Strong knowledge of social services organizations and community support resources.
  • Excellent organizational, communication, networking and interpersonal skills.
  • Valid First Aid, MHFA, Non-Violent Crisis Intervention and ASIST training is considered an asset
  • Ability to walk multiple kilometers a day, including outdoors in all weather conditions
  • Valid Class 5 driver’s license.

This position is subject to a Criminal Record Check, including Vulnerable Sector Search, and an Adult and Child Abuse Registry Check, to be produced prior to commencing employment.

Those who qualify and are interested in this position are asked to submit a resume to Please be advised only those selected for an interview will be contacted.

This posting will remain open until a suitable candidate is selected.

Applicants should identify if they require accommodation during the competition process on a confidential basis.